The Edward Ball Restaurant is open  Sunday -Thursday 11am-8am &  Friday and Saturday 11am -9pm , Ice Cream Parlor & Gift Shop . More Info →

2020 News and Updates

NEWS & UPDATES FOR GUESTS

The Edward Ball Restaurant, Ice Cream Parlor & Gift Shop Are Open

As of May 12th, the Edward Ball Restaurant has reopened from 11:00am -8:00pm, serving Lunch and Dinner. Reservations are highly recommended by phone at 850-421-2000 or opentable.com. The Ice Cream Parlor and Gift Shop is open from 10:00am to 6:00pm. We’ve relaxed our cancelation and deposit policies. Deposits are no longer required to make a reservation …

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March 18, 2020 Update

Starting March 20, 2020: The Edward Ball State Park is open from 8am-5pm The dining room will be  serving to-go lunch and dinner  11-8pm Parlor will be open from 10am- 530pm daily Spring shop – 10-4pm Friday, Sat, Sunday The swimming area is open Boat tours are not running and lodging rooms are closed until …

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Park Updates from Assistant Bureau Chief Benjamin Faure

Below are the following park operational modifications as of March 16, 2020: ALL events through May 15th, 2020 will be cancelled and no additional reservations will be accepted for group activities through this period. This will include Weddings, Birthdays,  Reunions, Pavilion Rentals, Dinners, and gatherings of any groups, no matter the size.  This applies to …

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A Message from Park Manager Amy Conyers

We want to ensure a safe and enjoyable visit to the park.  With the uncertainty surrounding the spread of Covid-19, we are being cautious and following guidance from the CDC, the Health Department, and DEP Leadership.  We are encouraging visitors to enjoy the outdoors and minimize contact with others.  In order to ensure the safety …

SAFETY IS OUR TOP PRIORITY

Safety is the number one priority for Guest Services. As the Centers for Disease Control and World Health Organization continues to monitor the spread of the COVID-19 Virus (“Coronavirus”), we are reminding our guests of best practices to keep everyone safe and healthy. Guest Services has many practices in place to protect guests and employees …

 


COVID-19 & Safety

Inspiring New Ways of Traveling Safely

The safety of our guests and employees is our number one priority. As we transition to reopen our operations, we have elevated and implemented strict policies and procedures on cleanliness, sanitation, social distancing and other measures to ensure our guests feel comfortable and confident that they are in a safe environment.

We continue to monitor the Centers for Disease Control and Prevention and World Health Organization’s statements regarding the novel coronavirus (COVID-19) cases and following the necessary guidelines from these agencies as well as the local health departments.

Cancellations and Refunds

Our cancellation and refund policies have changed. We will be updating this section of our website to share the most up to date information. You can also call 855-632-4559 for any questions and concerns.

Guests who booked via online travel agents or other third-party travel professionals are advised to contact their booking provider for information on their policies.

Employee and Guest Health

Guest Services has implemented policies and procedures to protect guests and employees against virus transmission.

Washing Hands & Hand Sanitizer

All employees will continue to engage in frequent hand washing and use of hand sanitizer. Dispensers shall be placed at key guest and employee entrances and contact areas. At a minimum, this will include lobby reception areas and employee entrances, but could also include any other reception areas, entire hotel lobby areas, restaurant entrances, meeting spaces, elevator landings, pools, exercise areas and other public areas as applicable to the property.

Front of the House Signage

During all times in which the usage of masks is recommended by the CDC and/or other local health authorities, health and hygiene reminders will be placed at high-traffic areas on property, including the front lobby area at a minimum, indicating the proper way to wear, handle and dispose of masks.

Employee & Guest Health Concerns

Responding swiftly and reporting to local health officials any presumed cases of COVID-19 at the property shall be a staff-wide requirement.

At minimum, confirmed cases of COVID-19 shall be immediately reported to local health authorities in accordance with appropriate actions recommended by the CDC.

Cleaning Products & Protocols

Cleaning products and protocols will include EPA-approved disinfectants that meet CDC requirements for use and effectiveness against viruses, bacteria and other airborne and bloodborne pathogens.

Ongoing Training

In addition to training on housekeeping and hygiene protocols, employees are also completing enhanced COVID-19 awareness training.

Physical Distancing & Queuing

As recommended by the CDC’s social distancing guidelines, guests shall be advised to practice physical distancing by standing at least six feet away from other groups of people not traveling with them, including any area where guests or employees queue. Such areas shall be clearly marked for appropriate physical distancing, and where possible, encourage one-way guest flow with marked entrances and exits. When applicable, lobby furniture and other public seating areas will be reconfigured to promote social distancing.

For the most updated information, please refer to Centers for Disease Control and Prevention (CDC) or your local health authority.